Responsible Gaming
At 1898, we believe entertainment should always feel good. This page gives every Philippine member the tools, awareness, and resources needed to keep gaming fun, healthy, and well within personal limits.
Our Commitment
1898 is committed to providing a safe and enjoyable entertainment environment for all eligible adult players across the Philippines. We understand that for the vast majority of our members, gaming is a fun leisure activity — and we want to keep it that way. Our responsible gaming programme is built around giving players real control over how they engage with the platform, not just ticking a compliance box. Every tool listed on this page is free, accessible from your account at any time, and takes effect immediately once activated. If you ever feel your gaming habits are shifting from entertainment to something more concerning, we encourage you to use these tools without hesitation.
Set a daily, weekly, or monthly deposit cap directly from your account settings. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; raising it includes a mandatory 24-hour cooling-off period to protect against impulsive decisions. This tool is one of the most effective ways to ensure your 1898 entertainment spend stays within your personal budget. We strongly recommend every member configure a deposit limit when creating their account.
Losing track of time is one of the most common ways that healthy gaming can drift. Our session reminder tool lets you set an alert that notifies you after a chosen duration — 30 minutes, 1 hour, or any custom interval you prefer. When the reminder fires, you can choose to continue or log out; the decision is always yours. Pairing session reminders with deposit limits gives you a powerful dual layer of self-management that keeps your play time intentional. Regular breaks help you stay refreshed and keep gaming enjoyable rather than exhausting.
If you feel you need a short break from the platform, a cooling-off period temporarily suspends access to your account for a period of your choosing — from 24 hours up to several weeks. During this time you will not be able to log in, deposit, or place any wagers. This is different from self-exclusion in that it is designed for short-term pauses rather than a longer withdrawal from gaming. At the end of the cooling-off period, your account automatically reactivates so you can return on your own terms. You can request a cooling-off period at any time by contacting our support team.
Self-exclusion is available for any member who feels they need a more extended break from gaming. Once activated, your account will be fully suspended for a minimum period that you select — typically between 6 months and 5 years — and you will be removed from all promotional communications. During self-exclusion, 1898 will make every reasonable effort to prevent you from opening a new account. This is a serious and meaningful tool, and we treat every self-exclusion request with the confidentiality and urgency it deserves. To initiate self-exclusion, please contact our support team directly.
Know the Signs
Problem gambling can affect anyone, regardless of income, background, or experience level. Recognising the early warning signs is the first and most important step toward getting back in control. The following behaviours may indicate that gaming is no longer functioning purely as entertainment. If you recognise any of these patterns in yourself or someone you know, please reach out to our support team or to a professional helpline in the Philippines.
Our support team is available 24 hours a day, 7 days a week, and is trained to assist members who have concerns about their gaming behaviour. All conversations are treated with complete confidentiality. If you are based in the Philippines and need to speak with someone outside of 1898, we encourage you to reach out to a local mental health or addiction support service. You are never alone in this, and there is no shame in asking for help — taking that step is a sign of strength, not weakness. Our goal is always to ensure that every 1898 member has a positive and sustainable relationship with gaming, and we will support you however we can.
You can also review our FAQ page for more information on account controls, or visit our About Us page to learn more about how we operate as a platform committed to the wellbeing of Philippine players.
You Are in Control
Gaming is meant to be enjoyable. Set your limits, play within your means, and reach out any time you need support. Our team is here for every Philippine member — 24/7, no exceptions.